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Click and collect
Click and collect from Danbury store
If you are local to the Danbury shop, you have the option to Click and Collect.
On the click and collect option, we will have your order packed up and ready for collection from the shop after 11am on the next open day (or an alternative day if an arrangement is made via email), for orders that have been made before 8am or on a previous day. Please add your preferred collection day in the comments area as you make the order.
The shop location is:
71 - 73 Main Road
For directions and a map see the shop website - click here
Delivery costs vary by weight and this is intended as a guide to those charges.
More precise delivery details are available once your selection has been made (taking into account combined individual product weight) and you will be able to view these in the checkout area of the web site.
Delivery times to UK addresses
Please note: Orders placed before 12 noon on a working day are normally sent out that day, orders placed after 12 noon are normally sent out the next working day, which allows us to process the order in the shop.
When purchasing your products you will be given the choice of 2 different delivery methods:
1) Standard delivery typically takes 1 - 5 working days from when the order was placed.
2) Express delivery is for those urgent items. For orders received before 11am, this is a one working day service to most of the UK*.
*Channel Islands, Scottish Highlands & Islands, Northern Ireland, Guernsey, Jersey & Isle of Man may take a day or 2 longer.
|Up to 500g
|Up to 1kg
|1kg - 1.5kg
|1.5kg - 2kg
|2kg - 9.9kg
|10kg and bulky items
|10kg - 15kg
|Up to 500g
|Up to 1kg
|1kg - 2kg
|2kg - 5kg
|5kg - 10kg and bulky items
|10kg - 15kg
International Delivery Postage
We use the Royal Mail postage service. Depending upon your location, we will either use Tracked and signed for or Internationally Tracked. The postage method available to your country will be shown in the postage options when you proceed to checkout.
below is the guidance given by the Royal Mail service and whilst we would expect this to be accurate we cannot guarantee these delivery times.
Tracked and Tracked and signed for services: 3 - 7 working days to Europe and 6-12 worldwide. Russia can take longer depending upon how long it takes for the parcel to progress through the Russian customs services.
Weight and dimensions
There are weight and dimension restrictions on International post sent through the Royal Mail service.
2kg is the maximum weight. No single side must be longer than 60cm, whilst the length plus depth plus width must not exceed 90cm.
If your product falls outside of these dimensions, we will have a look at alternative postage methods and will contact you via email with a quote. You can either accept the postage charge or cancel your order.
Import Duty (World delivery outside the United Kingdom)
If your location is outside of the United Kingdom (UK) you may be subject to some import duty.
For any purchases outside of the UK you will be paying a price for goods that does not include the UK's VAT tax (at 20%). Once you log in and enter your location, the webside will automatically show you the price without VAT (price will be 20% less than the UK price). Please note that children's wear is not subject to VAT so the price will remain unchanged.
However because you have not paid UK taxes, you may be charged some Import Duty by your own Country, once the goods come in. The amount will depend upon the type of goods you buy and the value. It is very difficult for us to estimate how much this will be as it varies from country to country. Normally customers receive a contact from the postal services and are then able to either pay this on line or via their local post-office.